FlowGroup
Case study · Operations

Lumen Labs

Embedded AI agents removed ~37 rep hours of manual qualification per week.

The challenge

Lumen’s small sales team spent most of its week manually triaging and qualifying inbound leads instead of selling.

Our approach

FlowSoft embedded a RAG-grounded qualification agent into their pipeline and FlowSell automated nurturing, escalating only conversations that needed a human.

Results

  • ~37 rep hours saved per week
  • 94% of leads auto-qualified
  • Reps focused only on conversations that close
AI IntegrationEmbedded Teams
Start a project All work

Illustrative example pending publication of an approved client story.